MyStar Personal Assistant engages your customers on a daily basis. Because we provide an exceptional user experience, your dealership is able to reap the benefits in many ways. First, we make it easy to incorporate into your sales model and simple to use. Second, we take the time to train your sales team. And finally, we provide all the marketing materials you need to be successful. That's why we say; "We do all the work, while your dealership gets all the credit".
No Up-Front or Pre-Load Costs
MyStar has no up-front costs to set up your dealership and you are only charged for the service when you sell a vehicle. We will provide the training, marketing materials and demo accounts for your employees to show case the service without any charges.
No Equipment to Install
Since access to your dealership's personal assistance service is through your customer's cellphone, there is no equipment to install. That means you can include the service on any year, make or model vehicle, new or used. Just put the dealer-customized window sticker that we provide with the program on vehicles in your dealership.
Included Branded Marketing Materials
The program includes everything your dealership needs to effectively market the personal assistant benefit to your customers including handouts, window stickers, car-toppers, web-banners and branded personal assistant smartphone app. Download the Marketing Materials Overview.
Takes Only Seconds to Issue
All you need to do to issue the personal assistance service to your customers is enter in their name, email address, cellphone number and VIN/deal #. Your customer will receive a "Welcome" text message within seconds along with a dealer-branded "Welcome" email explaining the service. Your customer is now ready to use the service. (Download the MyStar Issuance Process)
A Great Marketing Tool
Internal surveys of customers have shown that 88% of customers who use the personal assistance service in the presence of others do so on speakerphone. Not to mention, with Bluetooth® connectivity in the vehicle, your dealership's name will be broadcast in the vehicle with every call made.
Additional Marketing Channel
Simple to use yet, highly effective text messaging and email broadcasting system, allows your dealership to instantly interact with customers. Unlimited use of the messaging service is complimentary to your dealership with the program.
Unlimited Walk-In Accounts
As a way to further differentiate your dealership from the competition, you can give every visitor to your dealership complimentary 30-day access to your dealer-branded personal assistant service. There is no charge to your dealership for Walk-In accounts AND it's a great way to collect important customer information.
Employee Demo Accounts
The MyStar program includes complimentary demonstration accounts for your key employees to show customers how easy your personal assistant service is use and how versatile it is.
No Long-Term Contracts
MyStar does not require dealerships to sign long-term contracts. Terminating MyStar is as easy as taking the window stickers off your inventory.
The MyStar program is a very affordable and easy way to instantly increase the value of your vehicles and increase your dealership's "Why Buy Here" story. Please contact us to learn more about the pricing structure of the program.
Differentiate Your Dealership
Customers have a choice when buying a car. Competition is stronger than ever. Adding value to your vehicles will add the competitive edge you need to increase car sales and increase CSI scores.
Earn Additional Revenue
Since the MyStar benefit is included for one person with the sale of a vehicle, you can sell additional MyStar Companion Accounts to friends and family of the car owner for a retail price of your choice. With a relatively low penetration rate on up-sells, the entire MyStar program cost can be neutralized.